Terms Of Purchase

Acceptance of Terms

By placing an order on T.J.Maxx Official Site (www.tjmaxxtjxshop.com), you agree to be bound by these Terms of Purchase, as well as our Privacy Policy and any other applicable policies posted on our website. These terms govern all transactions between you and T.J.Maxx Official Site, including the purchase of clothing, shoes, home decor, handbags, and other products. If you do not agree to these terms, please do not use our services or place an order.

Order Placement & Confirmation

  • To place an order, you must provide accurate and complete information (including name, shipping address, billing details, and contact information). We reserve the right to reject or cancel any order if the information provided is incorrect, incomplete, or suspected of fraud.
  • Upon submitting your order, you will receive an automated confirmation email acknowledging receipt of your request. This confirmation does not constitute acceptance of your order – we will send a separate order acceptance email once your payment is verified and your order is processed (typically within 1-3 days of placement).
  • We reserve the right to limit quantities per order or per customer, and to correct pricing errors if detected after an order is placed. In the event of a pricing error, we will notify you promptly and offer the option to adjust your order or cancel it without penalty.

Payment Terms

  • All transactions are conducted in USD (United States Dollars). We accept major credit cards, debit cards, and other secure payment methods as indicated on our website.
  • Payment must be completed at the time of order placement. We do not store full payment credentials – all payment processing is handled through secure, third-party payment processors that adhere to industry security standards.
  • You are responsible for ensuring that your payment method has sufficient funds or credit to cover the total order amount (including any applicable taxes; shipping is complimentary for all orders, with no minimum purchase required).

Shipping & Delivery

  • We process orders within 1-3 business days of payment confirmation. Delivery times are estimated at 6-12 days from the date of shipment, regardless of domestic or international destination.
  • We are not responsible for delays caused by factors beyond our control, including but not limited to customs processing (for international orders), weather conditions, carrier disruptions, or incorrect shipping information provided by you.
  • Risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and contact us immediately if items are damaged, missing, or incorrect.

Returns & Refunds

  • We offer a 60-day return policy for most products. To be eligible for a return, items must be unused, in their original condition, and with all original tags and packaging intact.
  • To initiate a return, please contact our customer service team via email (service@tjmaxxtjxshop.com) with your order number and details of the items you wish to return. We will provide you with instructions for returning the products to our address: 1937 Todds Lane, Hampton Virginia 23666, USA.
  • You are responsible for the cost of returning products, unless the item is defective, damaged, or incorrect (in which case we will reimburse your return shipping costs upon verification).
  • Refunds will be processed within 5-10 days of us receiving and inspecting your returned items. Refunds will be issued to the original payment method, and we will notify you via email once the refund is processed.

Product Information & Availability

  • We strive to provide accurate and up-to-date information about our products (including descriptions, pricing, and availability) on our website. However, we do not warrant that product descriptions or other content is error-free, complete, or current.
  • Product colors may vary slightly from images due to differences in display settings. Sizing information is provided as a guide – we recommend reviewing product-specific size charts before purchasing.
  • Products are subject to availability. If an item you ordered is out of stock after order placement, we will notify you promptly and offer the option to cancel the item, substitute it with a similar product (with your consent), or wait for restock (if applicable).

Limitation of Liability

  • T.J.Maxx Official Site shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to your use of our services or purchase of products, including but not limited to loss of profits, data, or use.
  • Our total liability for any claim arising from these Terms of Purchase or your order shall not exceed the total amount paid for the affected product(s).
  • This limitation of liability does not apply to damages caused by our intentional misconduct, gross negligence, or breach of applicable laws.

Modifications to Terms

  • We may update these Terms of Purchase from time to time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting.
  • Your continued use of our services or placement of orders after changes are made constitutes acceptance of the updated Terms of Purchase. We encourage you to review this page regularly for updates.

Contact Us

If you have any questions, concerns, or disputes related to these Terms of Purchase, please contact our customer service team:
  • Address: 1937 Todds Lane, Hampton Virginia 23666, USA
We will work to resolve any issues promptly and fairly, in accordance with these terms and our commitment to customer satisfaction.